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PRIVACY POLICY

1. Glossary: Operator – Foreign Merchant's Branch RTTranslations OU Latvijas filiāle, reg. No. 40203153639, legal address: 32-47 Vesetas Street, Riga, LV-1013;
Customer – a customer who has filed a completed Customer registration form with the Operator and was registered in the database;
Database – business software used by the Operator to manage orders and sell goods;

2. Legal grounds for processing of the Customer's personal data
The Customer's consent (paragraphs a, b and c, part 1, article 6 of the General Data Processing Regulation). In some instances, upon prior notice to the Customer, the Operator may process the Customer's data, if this is required in order to pursue the Operator's lawful interests (or based on the provisions of paragraph f, part 1, article 6 of the General Data Processing Regulation);

2. Legal grounds for processing of the Customer's personal data: execution and performance of a contract upon the Customer's application; compliance with the requirements of external regulatory acts binding upon the Operator, the Customer's consent; lawful interests of the Operator (e.g., to carry out business activities, to verify the Customer's identity, to ensure performance of contractual liabilities), in reliance upon the provisions of paragraphs a, b, c and e, part 1, article 6 of the General Data Processing Regulation.

3. The Customer's data can be processed for the following purposes: - The Customer's first name and surname: for Customer identification; - Personal No. or address: for invoicing. - Phone No. and/or e-mail address: for Customer identification, for communicating with the Customer on the issues of order processing. - Purchase history: for exercise of the Operator's rights and responsibilities under the Law on Accounting;

4. The Customer's data storage period: - First name, surname, phone No., e-mail address, personal No. (if specified) – while the Customer's registration form is valid and not revoked, or during the period provided for by regulatory acts (e.g., in accordance with the provisions of article 10 of the Law on Accounting);
- Purchase history – while the Customer's consent remains in effect and is not revoked, or during the period provided for by regulatory acts (e.g., in accordance with the provisions of article 10 of the Law on Accounting);

5. The Customer may require the following information or actions from the Operator: - which personal data of the Customer is processed;
- request correction of data, deletion thereof or restriction of data processing;
- object against the processing of data;
- right to data portability, if required;
- right to revoke the consent (registration) given in the Customer registration form;

6. The Customer may request implementation of the rights specified in paragraph 5 hereof by means of a signed application sent to 73-1 Dzirnavu Street, Riga, LV-1011, or by means of an application signed with an electronic signature and sent to the e-mail address info@rttulkojumi.lv;

7. The Customer may address any questions, complaints or suggestions within the context of data processing to the Operator using the following contact information: info@rttulkojumi.lv, 27757123 or by means of visiting the Operator in person;

 8. If the Customer and the Operator are unable to solve the encountered problem in accordance with the procedure provided for by paragraph 7, the Customer may file an application with the Data State Inspectorate, address: 11/13-15 Blaumaņa Street, Riga, LV-1011, phone No. 67 22 31 31, info@dvi.gov.lv.

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